We aim to deliver all orders on time, but occasionally delays can happen due to courier issues or peak periods.
If your order hasn’t arrived within the expected timeframe, please allow a little extra time, as it may still be on the way. You can check the tracking link in your shipping confirmation for the most up-to-date information.
Still not sure where your parcel is? Our Customer Experience team will be happy to investigate it for you and keep you updated every step of the way.