We’re sorry if part of your order was missing when it arrived. Please contact us within 7 days of receiving your parcel so we can help sort this out.
When you get in touch, please include:
- Your order number
- Details of the missing item
- A photo of your parcel and its contents, if possible
We’ll investigate promptly and either send the missing item to you or offer another suitable solution.
Thank you for your patience. We want to make sure your order is complete and that you’re fully satisfied.